I just rewatched it and was reminded of its powerful messages.
- You cannot talk someone out of their pain.
- Acknowledgement is the best medicine.
- Acknowledgement makes things better when they can't be made right.
The video describes how trying to cheer a person up can make them feel like they have to defend their feelings. It states how giving unsolicited advice can make a person feel misunderstood.
Plus, the animation in it is just perfect.
Happy viewing. 💜